This document contains all rules, terms of use and responsibilities governing the relationship between you as a player and ace96 as the platform operator. Please read carefully before using our services.
These terms are structured in accordance with international online gaming industry standards to protect the rights of all parties.
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Before reading the full document, here is a summary of the key points of the ace96 Terms and Conditions most relevant to Malaysian players.
Only individuals aged 18 and above are permitted to register and use the ace96 platform. Registration by underage individuals is a serious violation and the account will be terminated immediately without any refund.
Each player is permitted to hold only one active account at ace96. Holding multiple accounts will result in all associated accounts being suspended and balances may not be recoverable.
All ace96 bonuses are subject to rollover requirements clearly stated at the time the offer is made. Players must read the terms of each promotion before claiming to avoid misunderstandings.
All withdrawals must be made to a bank account or e-wallet registered in the player's own name. ace96 does not process withdrawals to third-party accounts under any circumstances.
Any attempt to manipulate games, exploit system bugs, use automated bots, or conduct money laundering will result in immediate account suspension and a report to the relevant authorities.
Ace96 reserves the right to update these Terms and Conditions at any time. Players will be notified via email or in-app notification. Continued use of the platform after any update constitutes your agreement to the changes.
These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User", or "Member") and ace96 ("Platform", "We", or "Company") regarding your use of ace96.fun and all services provided therein.
By registering an account, making a deposit, or using any part of the ace96 platform, you automatically agree to be bound by all terms contained in this document, along with our Privacy Policy and Responsible Gaming Policy, which form part of this Agreement.
In this document, "Games" refers to all products available at ace96, including Slots, Live Casino, Sports Betting, Bingo, and number games. "Funds" refers to any cash, bonus credits, or winnings held in the player's account.
To register an ace96 account, you must meet all of the following requirements without exception:
During registration, you are required to provide accurate and complete personal information, including your full name as per your IC, date of birth, an active email address, and mobile number. False or inaccurate information may result in account suspension and loss of funds.
You are solely responsible for keeping your account password confidential. ace96 shall not be held liable for any losses resulting from unauthorised access caused by your own negligence in safeguarding your login credentials.
Identity Verification (KYC) may be required before your first withdrawal or when your account reaches certain transaction thresholds. Required documents include a copy of your IC or passport and proof of current address. The KYC process is completed within 1 to 3 business days.
Ace96 supports a wide range of popular payment methods in Malaysia for player convenience. All transactions are processed using 256-bit SSL encryption to ensure the security of your financial data.
Supported Deposit Methods:
Deposits are processed in real time and credited to your ace96 account within 1 to 5 minutes after payment confirmation. The minimum deposit is RM10 with no maximum limit for regular deposits, subject to your bank's own limits.
All withdrawals must to the registered account held in the same player's name. ace96 reserves the right to request additional documentation for withdrawals exceeding RM10,000 within 24 hours as an anti-money laundering precaution.
If a deposit is not credited within 30 minutes, the player is required to contact customer support with proof of payment. ace96 will investigate within 24 business hours and take the appropriate action.
Ace96 offers a wide range of bonuses and promotions for both new and existing players. All bonuses are subject to rollover requirements and specific terms stated on the relevant promotions page at the time the offer is made.
ace96 General Bonus Terms:
The ace96 VIP Programme rewards loyal players with additional benefits including weekly cashback, higher withdrawal limits, personalised bonuses from an account manager, and access to exclusive game tables. VIP eligibility is determined by total deposits and monthly gaming activity.
All games on the ace96 platform use an independently certified Random Number Generator (RNG) to ensure every outcome is random, fair, and cannot be manipulated by any party, including ace96 itself.
Game results are final and cannot be disputed except in cases of evident technical failure. In the event of a technical disruption during gameplay, ace96 will review the system records and provide a fair resolution based on available data.
As an ace96 player, you agree to comply with all platform rules and are fully responsible for all activity conducted through your account. Your key responsibilities include:
Ace96 provides responsible gambling tools such as deposit limits, loss limits, session time limits, and self-exclusion options. We encourage all players to use these tools as part of responsible gaming practices. Visit our Responsible Gaming for more information.
Ace96 is fully committed to protecting the privacy and security of all players' personal data. We apply 256-bit SSL encryption to all data transactions and communications between your browser and our servers.
Personal information you provide during registration and platform use is collected and processed in accordance with our Privacy Policy. We do not sell, rent or share your personal information with third parties for marketing purposes without your consent.
Ace96 retains transaction records and gaming activity logs for the period required by law and licensing obligations. You have the right to request access to your personal data or to request a correction if there are any errors by contacting our support team.
Ace96 reserves the right to suspend or terminate a player's account at any time if these Terms and Conditions are breached. An account may be suspended for the following reasons:
Players may also close their own account at any time by contacting ace96 customer support. Prior to closure, all active bonus conditions must be completed or cancelled, and any eligible cash balance will be refunded via the original payment method within 5 business days.
Ace96 provides its platform and services on an "as-is" basis, without any express or implied warranties regarding fitness for a particular purpose, accuracy, reliability, or uninterrupted availability.
Ace96 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform, including but not limited to:
Ace96's maximum liability in any claim related to the use of the platform is limited to the player's net deposit amount in the 30 days preceding the incident giving rise to the claim.
Should any dispute arise regarding the use of the platform or the interpretation of these Terms and Conditions, players must first contact the ace96 customer support team for an amicable resolution.
If a dispute cannot be resolved internally within 30 days, both parties agree to refer the matter to a mutually agreed independent arbitration before pursuing any formal legal action.
These Terms and Conditions are governed by applicable law, and you agree to submit to the exclusive jurisdiction of the relevant courts for the resolution of any dispute that cannot be settled through arbitration.
Ace96 reserves the right to amend these Terms and Conditions at any time. Amendments will take effect 7 days after players are notified via email or in-app notification. It is the player's responsibility to review the Terms and Conditions periodically.
Create your ace96 account today and enjoy a safe, fair and entertaining gaming experience. We are always here to help you.